General and FAQ
FAQ for Employers
- Applicant Declined to Authorize Electronically
- Minor Background Check & Release Process
- What are Third Party Verification Surcharges(Fees)?
- How can I view my invoice and make a payment?
- Canadian Background Checks
- How to Read a Credit Report
FAQ for Consumers
- A county I've never lived in showed up on my report
- How To Read A Background Check Report
- Unable to View Completed Background Check Report
- The Background Check Link States "You May Already Have This Open In Another Browser"
- How Can I Dispute Inaccurate Information On My Report?
- How Do I Check the Status of My Background Check?
The Fair Credit Reporting Act (FCRA)
Newsletter
Announcements
ATS: How to
ProScreening: How To
Everything you need to know
- No U.S. Drivers License
- How to Manage Users in Your Account
- What are the Payment Terms of My Account and What Methods of Payment are Accepted?
- How to View a Pending Background Check
- Pre-adverse Action and Adverse Action Letters
- Ordering A Background Check