How to make changes to a Drug Screening : Relocation, Extensions, Etc.

To request any changes to a drug screening, the employer or applicant* must email support@prosceeening.com or call ProScreening at 888-350-7681, option 2 for drug testing. Please have the applicant's first and last name or report number ready along with any additional information needed. See below.

 

For Relocations, please have city and state or zip code ready.

For Extensions, please have the date and/or time you would like the ePassport to expire ready.

For changes to the applicant's information such as name, SSN, or DOB, please have correct information ready to provide.

 

*Please note, only an approved user or admin are able to request an extension. An applicant cannot request an extension.**

 

 

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