When an applicant misses a drug test, the employer is always given an option to reorder the test for their applicant. The instructions for reordering will always be included on an applicant's report for any missed tests. (Example Below)
Please note, only an approved user or admin are able to request a reorder.
To request a reorder, the employer must email support@prosceening.com or call ProScreening at 888-350-7681, option 2 for drug testing. Please have the applicant's first and last name or report number ready along with any additional requests needed.
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